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FTC bans antivirus big Avast from promoting its customers’ shopping knowledge to advertisers

The Federal Commerce Fee (FTC) on Thursday stated it can ban the antivirus big Avast from promoting customers’ net shopping knowledge to advertisers after Avast claimed its merchandise would stop its customers from on-line monitoring.

Avast additionally settled the federal regulator’s costs for $16.5 million, which the FTC stated will present redress for Avast’s customers whose delicate shopping knowledge was improperly offered on to advert giants and knowledge brokers.

“Avast promised users that its products would protect the privacy of their browsing data but delivered the opposite,” stated Samuel Levine, director of the FTC’s Bureau of Client Safety, in a statement on Thursday. “Avast’s bait-and-switch surveillance tactics compromised consumers’ privacy and broke the law,” stated Levine.

The FTC stated Avast collected prospects’ on-line shopping habits for years, together with their net searches and which web sites they visited, utilizing Avast’s personal browser extensions, which the antivirus big claimed would “shield your privacy” by blocking on-line monitoring cookies.

However the FTC alleged that Avast offered customers’ shopping knowledge via its now-shuttered subsidiary, Jumpshot, to greater than 100 different firms, making Avast tens of thousands and thousands of {dollars} in income.

The regulator stated that the shopping knowledge that Jumpshot offered revealed customers’ spiritual beliefs, well being issues, political leanings, their location, and different delicate data.

A joint investigation by Vice News and PCMag in January 2020 revealed that Jumpshot was promoting the extremely delicate net shopping knowledge to firms, together with Google, Yelp, Microsoft, Dwelling Depot, and consulting big McKinsey. The reviews discovered Jumpshot was additionally promoting entry to its customers’ click on knowledge, together with the precise net hyperlinks that its customers have been clicking on.

On the time, Avast had greater than 430 million lively customers worldwide. Jumpshot stated it had entry to knowledge from 100 million gadgets.

Avast shuttered its Jumpshot subsidiary days following the joint Vice-PCMag report.

Avast merged with Norton LifeLock in an $8.1 billion deal in 2021 and now falls below the dad or mum firm Gen Digital, which additionally owns the computer utility app CCleaner.

When reached on Thursday for remark, Gen Digital consultant Jess Monney offered TechCrunch with an announcement, saying: “When Avast voluntarily closed Jumpshot in 2020 it had ceased these practices. The operational provisions of the settlement are consistent with Avast’s current privacy and security programs.”

Avast’s assertion stated it disagreed with the federal government’s “allegations and characterization of the facts,” with out specifying how or why, however that the corporate was “pleased to resolve this matter.”

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