India’s ICICI Financial institution uncovered 1000’s of bank cards to ‘fallacious’ customers

ICICI Financial institution, considered one of India’s prime non-public banks, uncovered the delicate knowledge of 1000’s of latest bank cards to prospects who weren’t their meant recipients.

The Mumbai-based financial institution confirmed to TechCrunch Thursday that its digital channels “erroneously mapped” about 17,000 bank cards issued prior to now few days to “wrong” customers. The difficulty got here to gentle after some prospects raised considerations on social media in regards to the financial institution’s iMobile Pay app exposing unknown prospects’ bank card particulars, together with their full quantity and card verification worth (CVV).

“Our customers are our utmost priority, and we are wholeheartedly dedicated to safe guarding their interests,” mentioned Kausik Datta, company communications head at ICICI Financial institution, mentioned in a press release emailed to TechCrunch. “We regret the inconvenience caused. No instance of misuse of a card from this set has been reported to us. However, we assure that the Bank will appropriately compensate a customer in case of any financial loss.”

The spokesperson added that the variety of impacted bank cards constituted about 0.1% of the financial institution’s bank card portfolio.

As reported by the finance-related discussion board Technofino, delicate knowledge equivalent to the complete card quantity, expiry date and CVV of unknown prospects’ bank cards immediately appeared for some customers on the iMobile Pay app.

“I have access to someone else’s Amazon Pay CC due to a security glitch on the iMobile app. Although OTP restricts domestic transactions, but I can do international transactions using the details from the iMobile app,” one of many customers wrote on the discussion board.

The financial institution spokesperson instructed TechCrunch it blocked the affected playing cards and is issuing new playing cards to prospects.

ICICI Financial institution, which has over 6,000 branches in India, is in 17 countries worldwide. The iMobile Pay app, launched in 2008, has over 28 million users.