Outdated Mutual Restricted (OTCPK:ODMUF) This autumn 2023 Earnings Convention Name March 27, 2024 6:00 AM ET
Firm Individuals
Langa Manqele – Interim Head, Investor Relations
Iain Williamson – Chief Govt Officer
Casper Troskie – Chief Monetary Officer
Nico van der Colff – Chief Actuary
Kerrin Land – Managing Director, Private Finance and Wealth Administration
Clarence Nethengwe – Managing Director, Mass and Basis Cluster
Clement Chinaka – Managing Director, Outdated Mutual Africa Areas
Prabashini Moodley – Managing Director of Outdated Mutual Company
Convention Name Individuals
Andrew Sinclair – Financial institution of America
Francois Du Toit – Anchor Capital
Larissa Van Devente – Barclays
Langa Manqele
Good day and welcome to Outdated Mutual 2003 Annual Outcomes. We’re coming to you reside from our places of work in Johannesburg, South Africa. Earlier than I get carried away, I get forward of myself, let me introduce myself. My title is Langa Manqele. I’m the Head of Investor Relations at Outdated Mutual.
We have now already uploaded our reporting sheets on the web site. So for these of you who haven’t seen it, it’s possible you’ll already obtain it from there. Once we get to the Q&A stage, I will provide you with additional directions on the convention name. The operator might be obtainable to help you with questions and for many who are on the webcast, I might be deciding on the questions and studying them to you.
Shifting on to the agenda for immediately, we have now our customary objects which we’re actually excited to current to you. First off, is our Group CEO, Iain Williamson who will take the stage and provides us a strategic evaluation. He’ll shortly be adopted by Casper Troskie, our Group CFO, who will provide you with the monetary evaluation. After that, Iain, I will ask Iain to come back again to the stage to cowl the looking-forward merchandise on the agenda. I’ll then decide it up from there to cowl the Q&A, as soon as we’re performed with the Q&A, Iain will shut the day for us. So, on that notice, I want to name Iain to the stage. Thanks.
Iain Williamson
Thanks, Langa, and welcome everybody to our 2023 outcomes presentation. It is our strongest set of outcomes I believe since we listed again in Johannesburg in 2018 and it truly is a privilege and a pleasure to face right here and to unpack them a bit bit for you.
These outcomes demonstrates a transparent hyperlink between the strategic selections that we have made, market share positive aspects we’ve seen in key enterprise segments and the improved profitability of our enterprise. We’ve seen good strategic supply towards our Group targets and actual progress in the direction of our victory situation with sturdy underlying operational supply. We have now excessive conviction in our technique, which I will get to shortly.
So, as I stated strategic selections throughout our segments are driving worthwhile top-line development. We gained market share in key market segments with Life APE gross sales, exhibiting persevering with robust momentum and rising by 17% to R14.6 billion.
For those who strip China out of the numbers, like-for-like Life APE gross sales had been up 25%. On the gross written premium facet, we noticed a rise of 14% to R25.5 billion, pushed by each new gross sales and good consumer retention.
From a worth perspective, our top-line development has been worthwhile in a aggressive atmosphere with V&B up 37% to R1.9 billion and we consider that this can be a sustainable base to drive ahead from. That is pushed by increased margin danger gross sales and clearly with the top-line development increasing you’ve additionally seen margins increasing considerably.
Return on web asset worth up 170 foundation factors to 11.1%, pushed by each the rise in RFO, in addition to increased shareholder funding returns. This isn’t but the place we wish it to be, however it’s not off course.
From a capital and returns perspective the Board permitted a last dividend of 49 cents per share, bringing the entire dividend for 2023 to 81 cents, a rise of seven% on 2022. We additionally ought to notice that we concluded our share buyback of R1.5 billion through the second half of 2023.
Simply as a reminder, our strategic framework, which is our true North has not modified. It’s anchored in our victory situation of turning into our clients’ first option to maintain, develop, and defend their prosperity. And we use the worth drivers on the precise hand of the slide to hyperlink our strategic actions to our worth create creation course of.
We’re constructing out an built-in monetary providers enterprise underpinned by each a development vector in rising our core enterprise, in addition to in unlocking new development engines for long run development sooner or later.
So to recap on why we have chosen an built-in monetary providers technique. This represents our strategic option to ship worth by way of deeply partaking experiences for our clients, partnering with them on our journey to lifetime monetary wellness. And we actually care deeply about this it’s deep within the DNA of Outdated Mutual.
The built-in monetary providers is each round what we seek advice from because the My Outdated Mutual ecosystem, which is a knowledge wealthy platform bringing collectively clients and advisers with Outdated Mutual rewards underpinning a worth sharing system for purchasers who fulfilled lifetime targets with us. This ecosystem is at huge lead, built-in, take ahead and underpinned by belief.
So shifting then on to strategic supply. We stated that we’d measure our progress underneath 5 pillars. The primary three of which sit beneath our rising and defending the core really feel. A listed protection of customized wants distribution and digital engagement and operational effectivity. So underneath her holistic protection of buyer wants increase to guard continues to drive additional will increase in underwritten gross sales, notably in our Mass and Basis Cluster enterprise and this has offered us with a platform for robust profitability.
We have additionally added an reasonably priced personal healthcare resolution for low earnings earners which is delivered by way of their employers. This highlights the advantage of group synergies we have been in a position to unlock with this product being underwritten by the lately acquired generic enterprise within the arbitrary share secure.
We launched our Outdated Mutual Rewards program into our Namibian buyer base throughout 2023. This has taken the entire membership of our rewards program to 2.2 million clients. That is a rise of twenty-two% on the prior 12 months.
Work in progress on this pillar contains the pilot of our Outdated Mutual dwelling loans resolution. It is a good friend and household pilot together with SA House Loans as an origination companion the place you originate property onto the OMLACSA stability sheet immediately.
Turning into distribution and digital engagement. On the first of December, we concluded the acquisition and took administration management over Two Mountains enterprise. This enhances our present Mass and Basis Cluster companies and permits us vertical integration throughout the funeral providers worth chain. It additionally permits us to develop our distribution presence throughout 5 provinces in South Africa and we consider there’s materials scope to additional scale this enterprise in partnership.
MyOldMutual App has now reached 1.4 million of our clients, a rise of 17% on the prior 12 months. Work in progress on this pillar contains the pilot section of the actual adviser enablement toolset that we have now inbuilt partnership with One Join know-how options.
So shifting then on to operational efficiencies. The spotlight of the second half of 2023 was that we migrated our total Greenlight danger ebook of enterprise onto our new Outdated Mutual Defend platform. This constitutes the migration of 1.85 million danger insurance policies and having them now on the identical platform as Outdated Mutual Defend permits us to ship operational efficiencies and can permit additional efficiencies over time as we decommission the legacy administration techniques.
And on that notice, work in progress is the truth is the decommissioning of our legacy platforms. We have now began this to begin to unlock Efficiencies, the true advantages will solely emerge when the techniques are utterly switched off. We are also progressing the finalization of the construct of our financial savings and earnings proposition, which might be consolidated onto the identical Outdated Mutual Defend platform leading to additional scale and effectivity advantages.
So shifting then to the brand new development engines and beginning with these are meant to develop our profitability and our earnings in the long run by way of each the excessive development strategic markets in Outdated Mutual Africa areas and to accelerating our built-in monetary providers capabilities with the construct of each the financial institution and the Next176 ecosystem.
In strategic development markets, we have continued the pivot to company on the Life facet, in addition to the turnaround in our P&C enterprise, which is now bearing fruit. We have seen development flows in these areas up 54%, pushed by a brand new mandates in East Africa and the P&C turnaround has contributed considerably to profitability with East Africa as a area now turning to profitability.
We proceed to execute towards our perimeter evaluation of this enterprise assessing all our companies in marketplace for their potential to attain a prime three market place. Consistent with this framework, we have determined to exit the UAP Insurance coverage enterprise in Tanzania with the sale of that enterprise pending regulatory approval.
Work in progress in strategic development markets contains our concentrate on increasing our distribution and refining our product units in China. We’ve signed a headquarter-to-headquarter settlement with Everbright Financial institution and I believe I ought to acknowledge at this level that in 2023, we skilled important headwinds in China, each from a regulatory perspective, in addition to from a market and rate of interest volatility perspective.
Within the space of strategic development companies, on the financial institution construct, the evaluation of our Part 16 software by the Prudential Authority is underway. They’ve confirmed that our software is legally full and that they’re reviewing it and can get again to us. The core capabilities of the financial institution at the moment are full each on time and throughout the finances envelope of R1.75 billion that our Board had permitted.
The capabilities which have been constructed on that platform have been independently reviewed by our exterior auditors and licensed by way of the PA as being match for objective and able to supporting the working of a completely fledged financial institution.
We now shift on this program from venture mode to what we’re referring to as a transition section earlier than the launch. As soon as we obtain our part 17 license, which is a conditional financial institution clause, we might be required to conduct an in depth business testing interval, which can take no less than three months.
Throughout that interval, we combine into the Nationwide Fee System and into all of the fee clearing homes within the Funds Affiliation. We’ve put aside a finances of roughly R800 million for this section and we count on to finish this section in the direction of the top of this 12 months. That can then take us to place the place the Financial institution is prepared for launch to the general public.
Work in progress on this pillar contains the additional constructing out of our early-stage progressive enterprise portfolio in Next176. And to construct early to pine on the success of that portfolio, in addition to on orchestrating new strategic investments and partnerships for the Group.
Two examples of success on this space within the second half of 2023, we launched a branded digital world resolution underneath the TeBA model in partnership and we launched a micro SME lending functionality in Kenya in partnership with Commonplace Chartered Ventures. As a Group, we stay actually happy with our efforts in sustainability.
We’re funders into 39% of the put in capability of renewable power in South Africa as a rustic.
OMIG has invested R167 billion within the inexperienced financial system amounting to round 37% of their property underneath administration and of this, we have invested R50 billion nearly R31 billion in renewable power.
We’ve acquired unbiased third-party recognition for our efforts on this space with S&P World, rising our ESG rating to 43 in 2023 and that’s an enchancment of 34% over the prior 12 months.
OMIG additionally gained an award as the very best sustainable funding supervisor in Africa from European World Investments sorry European World Enterprise.
A couple of transient remarks on the working atmosphere that we wanted to navigate throughout 2023. However solely want to inform anybody that lives in South Africa or certainly on the African continent to only how robust it’s been on the market.
We’ve seen extreme development constraints within the South African financial system with GDP development in 2023 revised right down to 0.6%. We’ve seen heightened market volatility throughout most of the Africa areas markets with foreign money volatility and US greenback shortages being nearly energy for the horse in a lot of have these markets.
As a consequence, companies and shoppers are confronted tight financing circumstances, low enterprise confidence and constrained disposable and discretionary earnings.
So in responding to those headwinds as a enterprise we relied on our ecosystem partnerships to unlock new development alternatives in addition to on the belief that customers have in our model and the depth of our buyer relationships to retain and develop our buyer base.
And I believe our middleman power specifically has performed a powerful job of navigating by way of this atmosphere.
From an outlook perspective, we do consider that the rate of interest cycle has peaked each in South Africa in addition to usually throughout the continent and we do count on charges to begin to come down now within the medium time period.
In South Africa, a major rollout of personal energy era capability is underway, which ought to begin to alleviate the burden of load shedding on a forward-looking foundation. These elements mixed ought to function a catalyst and be development constructive in our key markets going ahead.
I am now going to maneuver on to a short commentary of the efficiency of every of our segments after which I’ll hand over to Casper to take you thru the detailed monetary outcomes.
Beginning with Mass and Basis Cluster, Clarence and his crew have delivered an ideal end result underpinned by the ability of our various distribution channels and specializing in margin accretive danger gross sales, which has delivered worthwhile development.
We’re accelerating market share positive aspects within the Life Insurance coverage enterprise on this phase with Life APE gross sales up 14% pushed by underwritten gross sales development. Our top-line development on this phase is extremely worthwhile and our VNB margin got here out of 8.8% on the higher finish of our goal vary.
Persistency stays a key concern within the medium time period. We continued to develop our lending ebook responsibly with the ebook rising 6% to R16.3 billion. However we have now seen each increased borrowing prices and strain on disposable earnings resulting in a credit score loss ratio of seven.2% for the interval and a decline in our web lending margin by 220 foundation factors.
In our Private Finance and Wealth enterprise, we have continued to scale our adviser footprint and deployed tech ahead productiveness toolsets to assist to drive productiveness and development in our channels.
Kerrin and her crew have delivered robust revenue development and powerful development in top-line metrics. We’re gaining market share with the fabric alternatives nonetheless in entrance of us to make additional inroads on this regard.
Life APE gross sales elevated by 15%, pushed by specifically, assured annuity gross sales which had been up 57% and our worth of latest enterprise grew about 64% with the margin rising by 30 foundation factors. We’re persevering with to boost our consumer worth proposition to additional drive flows. Gross flows elevated by 7% to R82.8 billion.
We launched our excessive web price proposition personal shoppers by Outdated Mutual Wealth increasing their proposition and rising property underneath administration in that space by 30% over the 12 months.
In Outdated Mutual Investments, we continued to profit from the various functionality set that we have now, together with our peer main personal markets franchise. We delivered resilient ends in tough markets. Each property underneath administration and gross flows grew in a difficult atmosphere with property underneath administration up 8% to R839 billion and gross flows rising by 3% to R32.8 billion.
This was supported by excessive inflows into cash market fastened earnings and into our personal markets franchise. Our differentiated funding functionality underpins the standard of earnings on this enterprise. We once more recorded an distinctive R14.7 billion capital elevate within the Personal Markets enterprise, supporting strong development in non-annuity income and highlighting the advantages of this franchise.
In Outdated Mutual Company, we continued to concentrate on each increasing our core enterprise by way of new choices and harnessing Group synergies to drive development. We delivered actually robust top-line development on this enterprise and enhanced profitability within the core.
Life APE gross sales had been up 68% with the worth of latest enterprise rising by 85%. The margins with rounding stayed at 1% to relative to the prior 12 months, however clearly given the upper enhance in VNB it did enhance a bit bit. We’re broadening our worth proposition to develop the core providing. Our Remchannel Consulting Service has prolonged its suite of options to giant company shoppers and our SMEgo providing to SMEs has expanded the vary of enterprise enabling and monetary options that it provides over the interval. An enormous shout out to Prabashini and her crew for actually wonderful supply throughout 2023.
In Outdated Mutual Insure, we have now additionally seen very pleasing top-line development from a mix of the advantage of the acquisitions that we have performed, in addition to operational efficiencies supporting insurance coverage income momentum. Acquisitions and partnerships have helped to drive each development and product innovation. Generic and One Monetary Companies contributed about 4% to our top-line development with acquisitions including R266 million to the Insurance coverage Service outcomes and to that top-line development.
Each our retail and specialty courses of enterprise had been impacted severely by the climate occasions in each the Western Cape and Gauteng throughout 2023. We have additionally seen increased web reinsurance prices negatively impacting our underwriting margin and we proceed to spend money on local weather danger modeling capabilities to help us to higher handle excessive climate occasion dangers on a forward-looking foundation.
I am happy to verify that Charles Nortje who’s the CEO of CGIC has agreed to tackle the function of appearing managing director of Outdated Mutual Insure following Garth Napier’s determination to depart the Group.
And at last, turning to Outdated Mutual Africa areas, Clement and the crew have delivered one other wonderful 12 months of profitability development. The continued pivot to company and the strategic P&C turnaround has pushed this enchancment in profitability. Life APE gross sales had been up 27% pushed by development in company mandates and particularly in Kenya and throughout each retail and company in Uganda.
The worth of latest enterprise margin elevated by 60 foundation factors to 2.8% and on the short-term facet, gross written premiums had been up 3%, however notably pleasing was the robust enhancements within the underwriting margin by 870 foundation factors to close breakeven. We launched US greenback unit belief funds in Uganda to assist to drive gross sales and property underneath administration and in Zimbabwe, our Omari fintech platform reached 600,000 energetic clients a number of brief months after launch.
So with that, I’ll hand you over to the succesful palms of Casper to take you thru our monetary ends in element. Casper, over to you.
Casper Troskie
Thanks, Iain, and good morning, all. I am actually happy with the continued observe file of supply with a robust set of outcomes for the 2023 12 months. On this presentation, we might be specializing in our IFRS17 outcomes. Please seek advice from our Bridging pack for a comparability to our 2022 IFRS4 outcomes. A part of this enterprise delivered enhancements on most of our earnings, capital and worth targets.
Our outcomes from operations elevated by 14% to R8.3 billion. Adjusted the headline earnings grew 21% additional bolstered by elevated returns on our shareholder portfolios with money era remaining robust at 82%. Our returned on web asset worth elevated to 11.1% on account of earnings development and continued capital optimization.
Remaining dividend of 49 cents per share was declared, consistent with our dividend coverage bringing the entire dividend for the 12 months to 81 cents, a rise of seven%.
I stay extraordinarily happy with our gross sales traction with the worth of latest enterprise or VNB rising considerably by 37% to R1.9 billion and the VNB margin rising to 2.3%, remaining nicely inside our goal vary. Our contractual service margin or CSM grew 4% translating to a return of 14.5% for 2023. Unpacking the RFO in a bit extra element, our lead to Mass and Basis Cluster grew by 22% to R1.8 billion, largely on account of increased life earnings, partly offset by decrease earnings from the banking and lending companies.
Life earnings confirmed a robust enchancment on account of increased danger gross sales volumes, increased returns on the CSM and higher retention outcomes relative to stronger assumptions. Banking and lending earnings declined as a result of increased credit score losses and the damaging impacts of elevated funding prices from increased rates of interest.
RFO and in PF & Wealth grew by 10% to R3.7 billion. Private finance RFO benefited from higher returns on account of increased rates of interest on our CSM, constructive reinsurance primarily based modifications and better mobility earnings.
Our mortality expertise was higher in 2023. Nonetheless, earnings lowered on account of prior 12 months benefiting from additional extra Covid-19 provision releases. In Wealth Administration increased annuity income was supported by increased common property ranges. Non-annuity income elevated considerably to improved market valuations of seed capital investments.
RFO in Outdated Mutual Investments diminished by 1% to R1.2 billion. IRFO within the options enterprise was offset by decrease earnings in asset administration and a discount in fastened life financings on account of mark-to-market changes and better general bills because of vacancies stuffed investments in income producing initiatives and know-how.
Company’s RFO elevated by 19% to R1.7 billion. This efficiency was pushed by excessive returns on the CSM, higher than anticipated mortality underwriting expertise with prudent expense administration additionally contributing to earnings.
Outdated Mutual Insure RFO decreased by 23% to R46 million – sorry by 92% to – sorry, excuse me. Outdated Mutual Insure RFO decreased by 23%, to R524 million, primarily as a result of decline in underwriting outcomes. The online underwriting outcomes decreased by 92% to R46 million and an underwriting margin of 0.3%. This lower was on account of important enhance in reinsurance prices, increased weather-related claims skilled in our retail enterprise as soon as funds in IFRS, in addition to a rise in insurance coverage service bills.
African areas confirmed distinctive development in RFO, greater than doubling to R1.1 billion. This was pushed by very robust development in Life and Financial savings and Property Casualty earnings, with strong development in asset administration, partially dampened by diminished banking and lending earnings on account of continued difficult macroeconomic environments.
Life and Financial savings revenue was pushed by the continuing shift in the direction of extra worthwhile company enterprise, in addition to improved mortality expertise.
Property and Casualty RFO elevated on account of good top-line development and improved underwriting margins as Iain defined.
The loss on web outcomes from Group actions which incorporates our funding in new development and innovation initiatives elevated by 22% to R1.8 billion. The rise in gross sales operational prices was primarily on account of elevated product and adviser platform venture prices with the danger experiences rising aligned with inflation.
As we transition, the present and new product platforms are being run in parallel, ends in duplicate prices for diminished as outdated platforms are decommissioned.
IFRS17 implementation prices additionally contributed to increased bills and this is not going to repeat following the profitable implementation in 2023. Adjusted headline earnings grew 21% to R5.9 billion, pushed by robust operational development and a major enhance within the shareholder funding return.
The rise within the shareholder funding return is basically pushed by increased fairness and bond returns in South Africa and better fairness returns in our Africa areas.
Enhance in finance value is pushed by increased rates of interest in South Africa, in addition to the issuance of R1.5 billion of subordinated floating fee debt through the 12 months.
The loss from associates represents our funding in China. Our loss elevated because of decreased investments development, elevated claims and rising reserve represent to a downward trending yield cliffs.
Shareholder tax elevated as a consequence of elevated earnings. The efficient tax fee stays above its statutory fee primarily as a result of apportionment of expense deductions for tax. The principle motion between adjusted headline earnings to headline earnings, outcomes from our operations in Zimbabwe, which stay excluded from adjusted headline earnings to only not having the ability to entry nearly all of our capital.
Zimbabwe earnings of R2 billion had been largely offset by the rise within the stability sheet, international foreign money translations, with the online affect and will increase in web asset earnings of R450 million.
Accounting mismatches consists primarily of as soon as of hedging losses that come up from the transition of the hedging program to IFRS17, which is now concluded. The impacts of residual plc on our earnings continues to lower as we unwind our operations and scale back money balances with a dividend of three million kilos paid to the Group in 2023.General, IFRS earnings elevated by 35% to R7.1 billion.
I believe that is my favourite slide. Our opening contractual service margin on 1 January, 2023 was R59.8 billion. New enterprise written by way of the CSM by 5.3% in 2023. Annual curiosity contributed to the additional 9% in comparison with 5.6% for 2022, the R1 billion constructive financial expertise is pushed by precise returns in increased than anticipated on coverage holder funds leading to a rise in anticipated asset-based price earnings on most funding and clean bonus merchandise throughout the Group.
A key merchandise to notice is the R6.5 billion that’s launched into revenue at an allocation fee of 9.4%, which is throughout the anticipated vary leading to an general return of 14.5% on the opening CSM stability.
The group’s worth of latest enterprise elevated by 67% to R1.9 million and the VNB margin elevated to 2.3%. Our VNB Martin is delicate to combine and quantity modifications between segments. While we noticed robust development in increased margin danger enterprise in MSCI and PF, the margin was diluted by a really giant rand worth accretive transaction in our company enterprise.
Given these outcomes, we’ll proceed to focus on a VNB vary as we prioritize development in rand worth of latest enterprise at worthwhile margins.
The robust development in VNB is mirrored within the R3 billion enhance in embedded worth with working embedded worth earnings rising to R7.3 billion.
Growth prices relate primarily to new platforms to ship proposition, digital and adviser platforms to help our built-in monetary providers technique.
Skilled variances improved with constructive mortality in bills, partially offsets by worse persistency. This resulted in a return on embedded worth of 11.2%.
Group fairness worth represents administration’s view of the market worth of the Group primarily based on a sum of the components valuation by line of enterprise. The share value continues to commerce at a major low cost Group fairness worth. And believes that the mix of improved margins and returns from our core enterprise, in addition to the traction on our new development engines will shut the hole between our market capitalization and the Group fairness worth.
We remained dedicated to our capital administration framework consisting of stability sheet power concerted capital deployments and stability sheet effectivity as a way to enhancing worth for shareholders.
Our Group’s solvency fee share of 178% stays strong and inside our solvency goal vary. The discount relative to 2022 is as a result of inclusion of our China operations on a South African Prudential foundation for the primary time this 12 months.
With approval from the Prudential Authority, replicate beforehand been included on the native signings regulatory foundation known as TIROS. Our view of the financial dangers we’re carrying aligns far more intently with TIROS and the South African foundation.
Due to this fact, this transformation doesn’t affect the bridge money era, dividend paying skill or discretionary capital. We count on money era narration to be between 70% and 80% of adjusted headline earnings earlier than capital optimization. Working segments generated development free surplus of R4.8 billion in 2023 representing 82% of adjusted headline earnings with R0.8 billion contributing to discretionary capital.
We proceed with varied initiatives to optimize our capital, which can help capital era within the medium-term. This then brings us to our discretionary capital. The capital allocation for the 12 months contains the acquisition of an fairness secure within the Two Mountains Group. The generic acquisition and minority buyout of Outdated Mutual Finance Namibia and [Indiscernible].
As well as, capital help was offered to fund development and innovation initiatives with the most important allocation to the financial institution construct. R1.5 billion was returned to shareholders by the share buyback.
The December discretionary capital stability of R1.1 billion has been earmarked for the continued investments in our development and innovation initiatives.
An OMLACSA particular dividend of R2 billion has been permitted by the Board. Ought to regulatory approval be obtained, this may enhance our discretionary capital stability in 2024 and can due to this fact be obtainable to fund development or a return of capital to shareholders.
Our Group RONAV continues to pattern upwards supported by important enhancements in adjusted headline earnings. RONAV’s excluding new development initiatives elevated by 210 foundation factors to 13.1% now about our value of fairness.
Enhancements to RONAV excluding development initiatives are depending on three elements. The continuing optimization of our stability sheet, the continued market share restoration of our retail segments, and the impacts of exterior market elements and funding returns.
We have now delivered on most of our medium-term targets and can proceed to concentrate on enhancing our web underwriting margin and our RONAV. I’m actually happy with our crew that has delivered this wonderful set of outcomes right here immediately.
And with that, over to you Iain. Thanks.
Iain Williamson
All proper, thanks very a lot, Casper. So simply shifting to the outlook. We goal to proceed strategic supply on each our core and on accelerating the recognized new development engines. From an operational efficiency perspective, as Casper has highlighted, we’ll concentrate on additional enhancing the online underwriting margin brief time period enterprise by way of – primarily by way of efficiencies. We have now delivered now a RONAV of 11.1% with RONAV actually excluding our new development initiatives coming in at above our value of fairness at 13.1%.
However going ahead, we proceed to goal to boost RONAV by way of thought of capital allocation, optimization and distributions. From a strategic supply perspective, we want to speed up the transition section of the financial institution by finishing the business testing and business integration that we have now in entrance of us inside finances. And we’ll present readability to the market on our path to and timing of profitability sooner or later.
We’ll launch our financial savings and earnings proposition consolidated onto the Outdated Mutual Defend platform and we’ll decommission our legacy Greenlight platform and unlock additional efficiencies in our value base as a consequence.
We’ll present the market periodically with updates on the outcomes of our perimeter evaluation exclusion.
So in conclusion, I would like to spotlight only a few factors. Our built-in monetary providers enterprise is taking concrete form with a robust worth proposition for purchasers and the proof factors of this lie available in the market share positive aspects we have seen with the robust gentle robust top-line development, which really had a compound annual development fee foundation from 2021 has been delivered at 13%.
We have seen worthwhile development as an end result of deliberate strategic selections throughout our enterprise segments and we’ve seen capital and returns enhancing as a consequence of each optimizing our capital allocation and improved profitability.
I would like to only acknowledge and thank all of the groups in Outdated Mutual who contribute on daily basis in the direction of reaching our victory situation of being our clients first option to maintain develop and defend their prosperity.
Thanks everybody to your time, your curiosity and your help to our enterprise. And I want to ask Langa to hitch me up right here to facilitate our Q&A session. Thanks.
Query-And-Reply Session
A – Langa Manqele
Thanks very a lot Ian and Casper for that very succinct presentation and a really robust set of outcomes that you have introduced right here immediately. With that, I want to simply now transfer on to the Q&A session. I’ll improvise a little bit of what are the data that we have fairly a excessive variety of people who find themselves on the Refrain name.
So I’ll begin with the operator. Just a few few housekeeping guidelines begin with the operator. Just a few few housekeeping guidelines please introduce your self, deal with the title of the agency you might be from and who you might be directing the query to and we restrict the query to only two palms I will set first with the 5 set of palms on the Refrain Name. And with that, over to you operator.
Operator
Thanks sir. The primary query we have now comes from Andrew Sinclair of Financial institution of America. Please go forward.
Andrew Sinclair
Thanks very a lot everybody and three questions from me if I’ll. Casper, can I begin together with your favourite slide 24? I believe it was on the CSM. It seems to be to me that CSM underlying development by which I imply new enterprise plus the belief accretion minus the underlying and what was about 3.7% for the underlying foundation?
And I believe curiosity accretion is presumably going to have the ability to get decrease going ahead. And so actually – simply I simply wished to see in the event you may give some steering on what supply of natural development potential you see for the for the CSM medium-term? That is my first query.
Second query is, simply in the event you may give us some extra shade on persistency you’ve got seen? And what’s right here what’s left of your persistency provision now and at dwelling? What do you assume that ought to cowl? After which my first query was only a level of clarification on the R800 million spend for the financial institution that you simply had been speaking about immediately. Is that’s incremental to what’s beforehand been introduced for expenditure within the financial institution? Or is that a part of the beforehand introduced expenditure targets? Thanks very a lot.
Langa Manqele
Thanks, Andrew for that query. I will hand over to Casper to take these questions.
Casper Troskie
So, let me begin with the CSM. So, clearly, we’ll nonetheless see important development potential within the measurement of the worth incomes reserves. And we count on that to assist the expansion charges clearly the identical going ahead. Effectively, let’s have a look at how rates of interest going ahead to see that how sustainable that development fee is for future durations, however I might count on our worth incomes enterprise to assist enhance that development charges.
After which, it is essential that the precise allocation of CSM depends on the person enterprise items and we have now totally different accretion charges or precise allocation charges for the person segments. In order that will depend on the place that worth is being allotted for. However we must always see continued development within the CSM and what’s supported by the brand new enterprise development after which within the brief time period the excessive rate of interest environments.
On the second merchandise, I believe the query was persistency. Clarence, do you wish to take that?
Clarence Nethengwe
Sure, I’ll give a solution and I will even invite Nico to assist by way of the technical facet of it. And in the event you do not thoughts the top, I’ll develop a bit bit early. I’ll speak about. What we did final 12 months. What we noticed final 12 months?
And what we envisage goes to occur over the following two years as a result of it is crucial that I’ve had that. However I believe it’s one query that’s requested quite a bit at an business stage. And the way we go about answering it I do not assume it is giving a real image of what’s taking place. So, first half of the 12 months final 12 months, persistency was very unhealthy.
And we raised or we topped up our short-term provision at H1. You had been to name we took them a pleasant hit on our earnings, in addition to the CSM at that cut-off date. And the explanation why we did that only one that to guarantee that will defend our outcomes notably for the second half of the 12 months. And what we then noticed taking place by way of H2 was an enchancment relative to that strengthened foundation that we strengthened at H 1.
After which, on the finish of the 12 months, we went to the Board and the Board is dealing with with that. So the place are little guys, you guys have been elevating this or provisions or enterprise developments and alike. It is advisable to do a greater job and inform us what will occur over the following few years. We then pushed in from our I’m certain our seek the advice of is a crew as a result of I had an speculation and my crew additionally had a speculation and the speculation is what, when the price of residing could be very excessive you are inclined to see persistency happening.
After which the actuarial crew did a chunk of labor after which they establish the connection between numerous issues. One, the price of residing, two, actual disposable – and actual earnings first of all- family earnings actual family bills and a consequence that disposable earnings a part of it and persistency. And that that is as easy, when the price of residing goes up, what occurs is that, they ship affect in phrases with bills going up at a family stage.
The earnings being normally would not go up as a result of in a rustic like South Africa over the previous 4 5 years, actual earnings has not likely gone up. And what you then see it’s affect don’t persistent is as a result of folks can not afford and it performs itself the identical manner in the case of credit score. The connection is similar.
After which we stated, nicely, wanting ahead, what will we count on goes to have? So we stated, nicely, nothing actually change in H2. We do not assume in H1 of 2024 a lot will change as a result of we predict the price of residing notably inflation will nonetheless be a bit bit elevated, rates of interest, it’ll take a little bit of time earlier than they begin reducing them down and our perception is that they may begin reducing rate of interest within the second half of the 12 months.
So we wanted to arrange what we name an financial restoration reserve. I do not know you possibly can name it without end. However we set it up for a two 12 months interval as a result of we consider. that for a two-year interval that restoration will progressively come by way of and on the finish of the 12 months interval, we consider we’ll get again to our regular base and as such there will not be any want for any short-term provisions, financial restoration or no matter restoration you need.
So, I hope I’ve answered this query as a result of it was crucial, as a result of I do know I’ll be requested this query for the following two weeks.
Langa Manqele
Thanks, perhaps there’s something you want so as to add. That’s a really complete reply. Thanks very a lot. On that notice of provisions, I’d simply add the supply of myself for 5 minutes time Clarence that you have taken. However Iain, there was a query on the financial institution, is the R800 million further –
Iain Williamson
Let me simply add one factor to Clarence’s reply first. So the opposite factor to only say, I believe is, we did replace our provisions on the finish of the 12 months. And they’re constant from a enter into the mannequin perspective with the whole lot that Clarence has stated and we consider that primarily based on what we have seen the provisions are appropriately positioned.
From the financial institution perspective, so, as we have stated you beforehand, we adopted a gated strategy and we have at all times communicated the items of funding that the Board has permitted – on the level the place that’s been permitted. So the R1.75 billion, which is the beforehand introduced pre-funding was for the construct of the potential.
As I stated in my presentation, that is not full. It was performed throughout the finances, it was performed inside the timeframe. However the subsequent incremental information that the Board has permitted funding for is the transition which is the R800 million, it is really R798 million, if you wish to be utterly exact about it. And the intention is that that cash is adequate to get us to the place the place we take the financial institution to market.
The actions that must be performed within the envelope of that cash, we clearly do retain the crew that is engaged on the financial institution for the interval. We have to do all of the business testing into the 15 fee clearing homes and the Funds Affiliation of South Africa.
We have to do what’s known as pavement testing which is basically getting a small pilot group of potential clients to take financial institution playing cards and go and use them at point-of-sale machines, ATMs et cetera, et cetera, and guarantee that nothing leaks out of the pops in that course of after which we might be allowed by the regulator to launch to the market. So that is what that funding has been put aside for. It would not embody any finances for the please be on the beginning of the financial institution as such, nevertheless it ought to embody the whole lot else so long as we do not have a fabric delay from a regulatory timeline perspective.
Langa Manqele
Thanks, Iain for that reply and thanks Andrew to your questions. May you please transfer on operator to the following set of questions? As a reminder simply two per individual please.
Operator
Thanks sir. The subsequent query we have now comes from Francois Du Toit of Anchor Inventory Brokers. Please go forward.
Francois Du Toit
Hey guys. May you hear me?
Langa Manqele
Sure, we are able to go forward, Francois.
Francois Du Toit
Thanks. Can I get some shade on the R1.9 billion different earnings damaging, different earnings, different prices within the adjusted headline earnings. How a lot of that pertains to Life Insurance coverage growth prices perhaps only a little bit of shade on that I see and variety of R948 million within the EV assertion associated to that.
Perhaps additionally associated to that, are you capitalizing any of the financial institution growth spending prices or is there lot of that mirrored in these numbers, as nicely? I’m simply attempting to get a way of how a lot of these prices are recurring? How a lot of these are associated to tasks each of the financial institution et cetera. That is first query, however I’ve an extended one.
Second one, can whether or not you touch upon the international change variances within the EV statements. It does counsel that there is additionally hyperinflation or very excessive inflation in different African international locations as a result of Zimbabwe will not be included in there. After which associated to that, how a lot of your Africa earnings and in addition your – I imply, funding return on capital comes from these international locations which can be affected by excessive inflation – not essentially hyperinflation but additionally excessive inflation? These are my two allowed questions.
Langa Manqele
Thanks, Francois. Over to you Casper, first on the R1.9 billion.
Casper Troskie
Bought it. If we begin with the second query, sure in fact I’m wanting by way of the expansion and the – we have now seen elevated inflation in plenty of the African international locations, specifically which we commented on the half 12 months it was clearly Malawi and – we hadn’t seen we had seen the foreign money to relation we’ve seen plenty of inflation.
So in the event you take a look at the Malawi’s outcomes and they’re – they’re supported – we have now very excessive inventory market returns within the 12 months, however we have seen that clearly the change charges begin to go backwards. In order that that return is elevated and the kind of the – what we’d name as soon as it was within the outcomes which you could say folks by way of.
So for the remaining, everyone knows Zimbabwe, we have now the identical phenomenon, however that is excluded from our adjusted headline earnings and we have commented on to the extent of revenue providers, foreign money relations by way of the stability sheet in and a few individually, so it’s best to be capable to see them and people are the 2 notable – the 2 notable areas that we that we spotlight within the outcomes.
Or simply discover my graph that you simply seek advice from so we’re on the identical. So, I will see I will see prices that we see within the heart time and the elevated prices that we noticed throughout 2023, there’s a phenomenon experiencing the financial institution and the NEXT176 prices.
There’s a giant factor associated to those Life and Financial savings enterprise which one which you’d see coming by way of is both as soon as of prices within the EV statements and the event prices that you’re seeing within the assertion are extra associated to the prices which can be capitalized that aren’t coming by way of our regular earnings state evaluation and we might take you thru a bit bit extra element within the Q&As afterwards.
After which, clearly the financial institution and the NEXT176 prices are outdoors the final enterprise. They usually additionally resulted in elevated notably to the New 12 months.
Langa Manqele
Thanks very a lot, Casper, for overlaying that query. I am simply going to stability a bit bit. There are a selection of questions additionally coming by way of – from the webcast. Simply to begin off with Marias from ALG. He has a query as a result of we all know that your complete web funding outcomes contribute a a lot increased stage to RFO than your friends, whereas it’s identical time your calculation of your analog credit score insurance coverage after excluding calculations of asset administration, banking, et cetera are notably excessive. Is that this an allocation subject?
Now I’m rising for this how involved are you together with your analog credit score value stage? And what are you doing about this?
Casper Troskie
Yeah
Langa Manqele
So, I completely perceive the questions. So the query is, the contribution of our on our complete web funding result’s a lot increased. In order that’s the primary one. Two RFO, in order that’s simply what they’re noting. Two and Marias, there’s noting that on the identical time that calculation is increased than our friends. And he is saying that after our analog allotted insurance coverage value together with asset administration, banking et cetera, is that this an allocation subject or not?
Casper Troskie
So, – allocation is – nearly Nico to reply. For those who take a look at our what’s driving on investments return, we had a fairness return – we run most of our fairness publicity within the web caps portfolio. And so, we returned 5.3%. The funding returns in our gross sales investments portfolio on the bond out of the portfolio was about 9.1% if I bear in mind accurately. In order that’s driving plenty of the upper returns, due to the excessive rate of interest atmosphere.
So, and you’d see that coming by way of in two locations, simply within the clearly the pursuits to extend on the CSM, which we have now which we have commented was increased than we anticipated. After which the precise the precise returns on the underlying investments had been really higher than what we anticipated. So you’ve got seen increased expectations and secondly, we have now seen outperformance towards that expectation coming by way of in each phase outcomes and within the within the gross sales investments portfolio.
Langa Manqele
Thanks very a lot, Casper. Simply to – I’ll group these two, as a result of they’re very related. They’re staying with the crew on shareholder prices. One is Jared from all climate as soon as simply what’s the quantum of the parallel techniques value? Then [Indiscernible] is asking for steering, what we consider is a sustainable the price over the following three years?
Casper Troskie
Okay, so if we if we talked – I’m excluding NEXT176 and I’m excluding banks. The kind of banks we
– I might simply name a sustainable foundation is between R700 million and R800 million and in the event you run that ahead with inflation we might count on to return to our sustainable base on a 3 12 months foundation, so by 2026. However we have now some within the interim. Within the present 12 months it isn’t simply the extra twin platform prices. We additionally had value fairly a little bit of prices referring to you load shedding and the truth that we too noticed era functionality and we additionally then had lot of gasoline prices and we had ForEx value coming by way of that very same a lot In order I stated runrates R700 million to R800 million count on to come back again to that on a 3 12 months time.
Langa Manqele
Thanks very a lot, Casper. I want to cowl yet one more from the webcast. Then I am going to return to the Refrain name, Baron from JP Morgan. He requested, might you please unpack the important thing challenges within the brief insurance coverage enterprise? And if you assume you possibly can flip the enterprise round? So I will throw that over to Iain and Cas.
Iain Williamson
Okay. I’ll begin and Charles crew has – if I miss something. So in the event you take a look at – I assume you referring primarily to Outdated Mutual Insure enterprise to the Africa areas, piece I’ve talked to that piece particularly you need some stuff on these areas as nicely by all means you possibly can add it. However the drivers all a bit bit totally different. So inside Outdated Mutual Insure, in the event you look throughout the varied books of enterprise between private strains, premier, specialty, CGRC, ours and the so captive companies.
In all circumstances, the claims really are for these companies are consistent with or higher than marketplace for 2023. So it is one other manner of claiming, actually snug with the pricing and with the standard of the ebook and the way in which that the underwriting that’s been performed throughout these portfolios with room for enchancment however broadly talking the inline. There’s one exception which is the premier ebook. That is the – let’s name it the bespoke industrial strains enterprise. It is fairly a small ebook of enterprise. We have now performed work to stratify the client base and take a look at it between nearly , okay and unhealthy expertise piece of that ebook and we’re doing work to take a look at what the very best half is to remediation of that piece, however that is the one piece the place I am sort of involved from a pricing – underneath our pricing versus danger perspective, let’s put it that manner.
The basic problem we have now, notably within the private strains companies and effectivity problem, the price rise shares are too excessive. I believe I’ve seen this for a number of outcomes durations in a row. We have performed plenty of work to begin to optimize that value base, notably on the claims provide chain facet of issues. In order that half has been handled fairly nicely.
Nonetheless, we have sort of performed the low hanging fruit and a few of the coronary heart of its ore in entrance of us from an effectivity perspective. We’ve benchmarked your entire factor towards worldwide greatest follow. We perceive what attractiveness like. We perceive what must be performed. Nonetheless, what must be performed contains plenty of tech work and plenty of automation. And so, there’s a collection of automation tasks underway within the enterprise that are prone to nonetheless take one other 12 months or two to convey to fruition and that’s however, in easy phrases, it isn’t that difficult stuff, and it is the comparatively easy stuff from a conceptual perspective, however the laborious to do stuff from a operational perspective and it will simply take a bit longer to get it performed.
However there is a clear plain, the clear path, and a transparent view of what that should appear like however it’ll in all probability take us till kind of 2026 to get to the place the place we’re extra snug with that image. Charles is that lined? Go forward.
UnidentifiedCompany Consultant
Undecided the place I ought to stand. However okay to face right here. Sure, yeah, good afternoon everybody. I simply – I believe that is reply Iain. Perhaps simply add two issues I believe the one is, the place there are like claims are a supply of issues for us and I believe for the entire business that was with this what do you do about it? So we have been wasted plenty of money and time in decreasing local weather fashions. So we all know for instance that one of many huge challenges in out portfolio is overlaying dangers on the East Coast of kzn in South Africa for apparent causes. We have seen catastrophic ranges of flooding there. So we already kind of know that however we have modeled that and it is confirmed sort of suspicions.
The query is how do you now operationalize that data? What are you doing now figuring out that you’ve got these exposures in components of the nation. Do you simply exit? Do you value massively for it? So the reply is a mix of issues that it is advisable to do to operationalize your modeling. So what I – what we’re positively doing is working to implement the findings of these fashions after which additionally to develop our enterprise in courses of insurance coverage danger, which aren’t listed to the climate and usually are not as susceptible to the climate.
So it’s not a straightforward one to do, however I believe, in all probability the entire business is battling this. However we’re making good progress there. So it does not imply that each time it rains I’ve to panic and never sleep. You wish to get some piece of thoughts.
After which simply certainly one of our huge development engines is our specialty enterprise and In actual fact we made extra gross underwriting revenue out of the specialty than any of our different companies together with credit score assure for that matter.
Nonetheless the difficulty that we have there’s it is fairly a risky enterprise. So that you are inclined to when you’ve gotten a declare there it may very well be a number of hundred million, it may very well be a significant manufacturing unit fireplace that kind of danger. So we have now in between ought to reinsure that enterprise fairly conservatively for. So for these of you’ve gotten some data of reinsurance you have to decide your attachment level what level do you wish to reinsurers to come back in and what to help within the declare?
And the decrease your attachment of factors are extra expansive your reinsurance is, it offers you larger peace of thoughts that this volatility nevertheless it comes at a value. And I believe I’ll revisit and we’re revisiting our danger urge for food within the specialty.
We have constructed up very robust underwriting capabilities and the crew goes to again itself, we will again the crew extra and say look, we have to purchase reinsurance for the massive bangs. However we have been doing that maybe to conservative stage. SO I believe that can unlock plenty of worth add out of our specialty enterprise which at a top-line ranges rising at 20% per 12 months, so you possibly can’t now the expansion on the prime. We simply want to reap extra of the worth popping out of that topper. Thanks.
Langa Manqele
Thanks very a lot Charles. We at the moment are eight minutes previous one. I’ll attempt to drive and perhaps see in the event you can lend it by quarter previous one. I want to take a set of questions once more to the individual every. I will take two from the Refrain name then, I will come again to the room. As a result of I do know I’ve sort of held you at bay for now. Operator, do we have now palms on the Refrain name?
Operator
We have now a query from Larissa Van Devente of Barclays. Please go forward.
Larissa Van Devente
Thanks. Good afternoon. Two fast ones on the financial institution from my facet, please. The primary one. Thanks for clarifying on the R800 million that’s the further value to get to launch. Do you’ve gotten any estimate of how a lot you’re prone to spend within the 12 months two launch together with advertising and marketing and the promoting marketing campaign and alike? And associated to that, are you able to remind us or inform us what your present breakeven goal is for the financial institution please?
Iain Williamson
Okay. So, on the – we have not disclosed a quantity for the put up launch trajectory of both value base or earnings at this stage. So the R800 million is the whole lot we’ll spend previous to switching on because it had been, and however that would come with issues like making ready advertising and marketing materials et cetera, et cetera however the precise working value put up launch we clearly have a enterprise case. We haven’t modeled. We haven’t disclosed these objects. So I’m not going to touch upon that individual subject.
Langa Manqele
Something so as to add.
Casper Troskie
Yeah on the return with the enterprise case of the financial institution clearly, that is was permitted – in the event you take a look at the longitude enterprise case that proper, that is above higher finish of our goal vary. And definitely add plenty of worth in the long run.
Langa Manqele
Thanks. Then subsequent query, please.
Operator
Subsequent query we have now comes from [Indiscernible] Securities. Please go forward.
Unidentified Analyst
Afternoon everybody. Thanks for the time. Simply two fast questions for my facet. First is OMLACSA particular dividend, can simply stroll us by way of how that modifications the Group solvency ratio? Since you spoke about returning a few of that to shareholders and since that by any means lead to under the goal solvency ratio at any level?
After which secondly, you had an enormous leap in danger gross sales in 2023 taking within the fourth quarter might you simply give us some extra shade on the potential development and whether or not or not a lot of that you simply’re in all probability not likely see as being sustainable. Thanks.
Langa Manqele
Thanks. Over to you, Casper. I believe the second query in contrast to the phase MD is on the danger gross sales to sort out, however the first one on solvency.
Casper Troskie
So, simply to verify that once we to pay dividends we have now to take that into consideration to our ratio already within the ratio that you’re seeing on the finish of the 12 months. So we have already accrued for each the traditional dividends that we’re going to pay will entry and the particular dividend. So the final fourth gross sales as you see for OMLACSA’s capital ratio has already taken into consideration that particular dividend.
When it will get paid as much as clearly, we have not included that divided in our discretionary capital, as a result of we solely cannot – the capital when its paid as a dividend to the holding firm, so so as to add. So they will not be an affect on the ratio. There might be an affect by way of further discretionary capital of R2 billion that then comes by way of interim 2024 I hope that solutions that.
And clearly, it is clearly, then additionally considering our Group strain as a result of we OMLACSA is part of the Group ratio. So the dividend there’s already in absolutely account.
Langa Manqele
Thanks, Casper. I’ll give Kerrin then Clarence development – robust development in gross sales H2, however additional a This autumn.
Kerrin Land
Perhaps I can go first and Prabashini may also add what she thought it may very well be a contributor to that. So it is a regular phenomenon for mom basis belief. As a result of there is a 5 month lag between issuing of the enterprise and the flowing of the primary premium. So that you to have a excessive gross sales volumes from an AP foundation on the second half of the 12 months, notably for This autumn. So This autumn final 12 months, the expansion fee versus 2022 was about 20% on the retail facet. And in order that performed the function by way of that that huge quantity. However I am not so certain about Prabashini whether or not there was one thing.
Prabashini Moodley
No, we did have good dangers gross sales however that was unfold throughout the 12 months. We did have a really giant retirement fund deal that flowed in This autumn and however that is not danger. Yeah.
Langa Manqele
Yeah. Thanks. I believe we’re snug, Kerrin, we’re snug. Thanks very a lot. I’ll maintain it at that and are available again to the room and apologies for anybody who haven’t been in a position to get by way of. Within the room do we have now any questions, I’ll take a really restricted set of palms.
Going as soon as, twice, okay, we wouldn’t have any questions within the room. We’re 14 minutes previous. I am pleased to wrap it up right here. Thanks very a lot to everybody. Thanks, Iain and Casper for the shows and to govt crew.
I want to simply apologize for some glitches to those that had been logging within the net stream within the first couple of minutes. We did decide that up and the groups had been on it and obtained resolved fairly shortly. So apologies to all of you could have had these hiccups. I’ll now hand over to Iain to wrap up. Thanks.
Iain Williamson
Yeah, as at all times there for me, so thanks very a lot guys to your time and a spotlight and your help for our enterprise and look ahead to seeing a lot of you in one-on-one classes within the subsequent couple of weeks as we go about our street present. So, thanks for coming and I hope you discover it helpful.