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Samsung says it may improve Bixby with generative AI

Samsung Electronics Co. Galaxy S24 smartphones throughout a media preview occasion in Seoul, South Korea, on Monday, Jan. 15, 2024. Samsung, the world’s most prolific smartphone maker, is leaning into synthetic intelligence as the important thing to unlocking larger gross sales this yr. Photographer: SeongJoon Cho/Bloomberg by way of Getty Photos

SeongJoon Cho | Bloomberg | Getty Photos

Samsung may add generative synthetic intelligence expertise to its voice assistant Bixby, a prime govt on the firm informed CNBC, because the South Korean big appears to be like to reinforce the enchantment of its units.

Bixby launched in 2017 with Samsung’s Galaxy S8 smartphone. The software program supplied quite a few features, together with stay translations or restaurant suggestions.

However voice assistants have sometimes been much less conversational and have relied on customers asking questions and getting solutions.

Chatbots at the moment are extra superior and in a position to deal with rather more complicated queries, after the emergence of OpenAI’s ChatGPT and its rivals. These new-age chatbots are an instance of generative AI, which permits customers to immediate with a question and can generate a response within the type of textual content, an image, and now even video.

Samsung’s Bixby is throughout the corporate’s units, from smartphones and smartwatches to its home equipment. The agency sees it as a key device for customers to manage their units of their residence.

To date, Bixby has not had the capabilities of ChatGPT.

Like many smartphone makers, Samsung is looking to infuse its devices with more advanced AI features. The corporate additionally launched new options with Galaxy AI, together with its latest S24 series of smartphones. This consists of an possibility that lets customers circle one thing on their screens and seek for it on Google, with out having to modify apps.

The tech big is trying to amp up its AI with Bixby.

“So Bixby has been a key voice assistants voice assistant for Samsung not just for the mobile devices, but also for TVs and digital appliances that exist in Samsung’s ecosystem. So it has been the core voice assistant assistant so far,” Gained-joon Choi, govt vice chairman at Samsung’s cellular enterprise, informed CNBC in an interview final month.

“With the emergence of generative AI and LLM (large language model) technology, I believe that we have to redefine the role of the Bixby, so that Bixby could be equipped with generative AI and become more smarter in the future,” Choi stated, including this can “enable a more natural conversation and to work out an interface that supports the Samsung products in our ecosystem.”

Choi didn’t give a timeline when Bixby might get generative AI options, however stated that Samsung is “working so hard” to ship them.

Samsung’s give attention to the expertise comes at a time when traders are scrutinizing what Apple will ship in the case of generative AI. Apple announced it would hold its annual developers conference, WWDC, in June, when the corporate is essentially anticipated to speak up some AI options throughout its merchandise.

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