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Zeynep Tufekci

There it’s, the possible reply to why the exit door plug on the Boeing 737 Max Alaska Airways flight blew out within the air. A National Transportation Safety Board preliminary report on the incident, launched right now, says that 4 bolts on the door plug had been lacking.

These 4 bolts, which forestall the door from sliding up, are eliminated on function when mechanics must take the door off for upkeep or inspection, as was completed final September, in line with the report. However by some means, when the set up was over, they weren’t there. No bolts — nothing to cease the door from sliding up after which off.

Preliminary N.T.S.B. studies like this one concentrate on establishing details somewhat than spelling out who was at fault, which can look ahead to the ultimate report. However this airplane was virtually new, and the Boeing chief government, David Calhoun, has already acknowledged that it was a “quality escape” that precipitated the blowout.

Every part to date signifies that Boeing is an organization affected by shoddy high quality management. Simply yesterday, it disclosed {that a} provider had discovered “two holes may not have been drilled exactly to our requirements” on about 50 unfinished Boeing 737 Max planes, requiring extra work on the planes and delaying their supply.

How might all this occur?

This morning, earlier than heading to Capitol Hill to testify earlier than the Home Transportation Committee, the F.A.A. administrator Mike Whitaker stopped by CNBC to debate every part the company has completed to attempt to get forward of this: slowing Boeing manufacturing traces, revoking sure exemptions, getting extra inspectors on the bottom, and so on.

However he additionally mentioned one thing that basically goes to the guts of the matter. Pressed by the host concerning the root causes, Whitaker mentioned, “The system is designed really as an audit system, and I think that hasn’t worked well enough.”

Our airline security system assumes that airplane producers are additionally deeply invested in upholding security requirements, so the F.A.A. oversight focuses on figuring out new issues, enhancing present methods and auditing to ensure present requirements are correctly upheld.

What occurs if an organization as a substitute focuses extra on what it might get away with by way of cost-cutting?

That’s how we get to a world the place audits alone won’t have “worked well enough.” The lacking bolts might have precipitated the door to blow out, but it surely’s the lacking company ethos that we should always study to grasp the foundation trigger.

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